Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Charged three times for one month

Went to buy a new month, and after putting in card details, it said “ somethings gone wrong come back later” so I tried again and again same answer three times. Then it went through . Just checked bank I got charged 3 times

Resolved! Request for refund

Hi, iam sonia. I recharged my membership today with €10.99. Initially it showed failed transaction, 2 nd time the recharge was successful. But unfortunately they deducted my payment twice instead of once. Please help me to get my refund. Thanks

Inadvertently bought two plans & want a refund for one

Hi,I was buying a gift plan for a friend and I topped up the plan for 12.99 euros. When I approved it in my aib app, the 48 page said there was an error and something went wrong. So I tried again and the same error popped up. Now I've been charged tw...

Not receiving MasterCard OTP texts

Sorry if in the wrong place. I was googling and have looked at other threads. Recently moved from Eir. Not getting my bank's OTP's. The bank or credit union current account, is Mastercard. I have got the current accounts OTP and PayPal for example an...

Is it €12.99 or €25.98 per monthly plan?

Hello! I have got 48 sim. In the application I was offered to buy a membership for 12.99 €, but when I clicked further it said that the plan would cost me 25.98 € per month.I'm a little confused... What's the truth?