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no credit

andreaos
Newcomer
Toped up 4 times but no credit applied and of course I can't use it.the bank charged me but my credit is still o
2 REPLIES 2

dalyer
The Legend
The Legend
What do you mean by top-up and credit here?
Cash credit/top-up?
Membership?
Add-ons?

What exactly are you trying to buy?
What does your My 48 account page say about your current membership status and expiry date and does it list any "next" membership(s) in the membership planner section?

https://www.48months.ie/my-48

What does your My history page say about recent payments/purchases?

http://www.48months.ie/my-48/my-history

Answering all of these questions should clarify matters.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @andreaos?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.