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3G problem

gerrymitchell13
Newcomer

‎02-06-2015 03:11 PM

I have my membership paid and I have internet usuage left, but my 3G is not working at all, I have rebooted the phone taken out the sim and everything!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎02-06-2015 03:26 PM

Dial *100*8# to double check that you have a data allowance left.

Did anything change on your phone recently?

Any software update or settings changes?

Does everything else work OK - calls and texts etc.?

What are your internet/APN settings right now?

Can you post screenshots?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎03-06-2015 09:45 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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