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Can't make calls

heyimjoy
Newcomer
Hi every time I try to make a call it says call failed I don't think the problem is with my phone it only started happening a few hours ago I have good signal and everything please help I need to use my phone
2 REPLIES 2

dalyer
The Legend
The Legend

Does this happen on every call or just some?

What sort of number are you trying to call - Irish mobile, Irish landline, "special" numbers (e.g. 1850 etc.), international?

What does your online account say about your membership status, expiry date and mobile and landline calls allowance balances?

Do incoming calls work OK?

Do outgoing and incoming texts work OK?

Does data/internet access work OK?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.