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Hi I looking to get the correct settings for my email, I can receive email but not send.i use eircom

kedell
Newcomer

‎02-04-2015 11:16 AM

 
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dalyer
The Legend
The Legend

‎02-04-2015 12:32 PM - edited ‎02-04-2015 12:53 PM

If eircom is your email service provider then you need to contact them to get the correct settings to use to send and receive email. This is not something that 48 controls. E.g. are these the relevant settings?

 

http://support.eircom.net/article/e-mail-settings

 

What phone (make and model) are you using?

What email client are you using?

What settings are you using at the moment?

 

Edit: oh - just noticed this in the above link:

 

*Note: If you are NOT using an eircom net connection, you MUST use your internet provider's own SMTP server OR eircom webmail.
 

 

I don't think that 48 provide an SMTP server in which case you may be restricted to webmail.

 

Maybe ask 48 support if they provide an SMTP server if that's what is needed here:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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