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Internet (mobile data not working)

kennethh184
Newcomer
Hi there

My name is kenneth and I have a Samsung galaxy s5 I normally buy the standard membership each month but this month for the first time on this phone I tried the Guido with the allowance of the mobile data, unfortunately with the mobile data icon enabled I still am not receiving the internet, I tried the 3 or 4 recommendations like restarting my phone turning on and off airplane mode ect but still the same, no internet 😞 could ye please help me 😞

Thanks
Kenneth
1 REPLY 1

dalyer
The Legend
The Legend

You need to configure your internet/APN settings before internet access will work.

See here:

 

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/m-p/33610#M11885

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.