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Re: Internet not working

The Legend
Posts: 14,794
‎16-09-2016 05:57 PM

You should post your settings (ideally screenshots) for review.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

Hot Rod
Posts: 8
‎16-09-2016 11:17 PM

Screenshot_20160916-091230.pngScreenshot_20160916-090932.png

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Re: Internet not working

Hot Rod
Posts: 8
‎16-09-2016 11:21 PM

Screenshot_20160916-090932.pngScreenshot_20160916-091230.png

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Re: Internet not working

The Legend
Posts: 14,794
‎16-09-2016 11:22 PM

"default" is misspelt in APN type.

Authentication type should be left unset/blank.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet not working

Hot Rod
Posts: 8
‎17-09-2016 12:14 AM
I've fixed those and still nothing.
Posted from Samsung SM-G935F
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Highlighted

Re: Internet not working

Rock Star
Posts: 889
‎17-09-2016 08:48 AM
Hi

Try a power cycle, (switch off,then on) if the corrections are as specified in the reply post above, then it should work...- ensure Mobile Data is on, and Data Roaming also.
Posted from Google Nexus 5
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Re: Internet not working

The Legend
Posts: 14,794
‎17-09-2016 08:52 AM

Try changing APN type to * then reboot.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet not working

Hot Rod
Posts: 8
‎17-09-2016 10:11 AM
I've done all that again and still not working.
Posted from Samsung SM-G935F
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Re: Internet not working

The Legend
Posts: 14,794
‎17-09-2016 10:50 AM

OK unfortunately I can't think of anything else other than contacting 48 support.

Maybe it's the same as some others here who seem to be affected by some general but localised outage?

Where are you located?

Some people down Cork way seem to be having problems due to an issue with the Three network.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet not working

Hot Rod
Posts: 8
‎17-09-2016 11:04 AM
I'm in Roscrea. I know it could just be an issue with the phone since it's only happened when I got the new phone but I've never had any issues with my internet before.
Posted from Samsung SM-G935F
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