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Re: Porting number - old one deactived, but number still not ported

Coach
Posts: 10
‎08-11-2013 11:07 AM
By my old 48 I mean the sim card i got last year, that i was told yesterday morning was no longer active, and to apply for a new one,

I then chose to top up my balance, which was showing as 1.01, and was going to use my new balance to buy membership,

But the top up credit has not appeared on my balance yet, even though its been over 16 hrs,

Hope that clarifies things and I will open another ticket asap

Cheers
Posted from Samsung GT-I9100
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Re: Porting number - old one deactived, but number still not ported

The Legend
Posts: 14,910
‎08-11-2013 01:20 PM

OK - I see. Unfortunately I reckon only 48 support can explain/sort this out for you. Sorry...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Porting number - old one deactived, but number still not ported

Coach
Posts: 10
‎08-11-2013 02:19 PM

@dalyer wrote:

OK - I see. Unfortunately I reckon only 48 support can explain/sort this out for you. Sorry...


No worries m8 its all sorted now

Lets hope it gets easier from here on in Smiley Happy

 

Dave

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Re: Porting number - old one deactived, but number still not ported

The Legend
Posts: 14,910
‎08-11-2013 02:40 PM

What was the explanation/resolution?!



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Porting number - old one deactived, but number still not ported

Coach
Posts: 10
‎08-11-2013 03:37 PM

@dalyer wrote:

What was the explanation/resolution?!


There wasn't one m8,

It got solved even before i got a chance to open a new ticket?

 

Cheers

Dave

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