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SIM with no service

emilythompson48
Newcomer
Hi,
I was away for a few months and just returned today. My SIM won't work. I topped up today and registered for the guido. I have been in contact with 48 and they gave me 4 or 5 suggestions but nothing has worked and they haven't replied to me since, and I'm desperate to get on my network again 😅
Can anyone offer me any suggestions?

Thanks 😊😊
3 REPLIES 3

emilythompson48
Newcomer
It's an iPhone 6s if that makes a difference 😕

You don't clarify what things 48 already suggested and which you tried so we can avoid going over the same ground...

 

In the absence of any clarification try this 

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

You may have to try it several times.

If that doesn't work then post back.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.