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Resolved! Sim card repeatedly refreshing?

My sim card keeps refreshing and subsequently restarting my phone, it's a pain. It's been happening at least once a day, but over the past couple of days it's been ongoing. I got in touch with an agent last week and they told me to take out and reins...

7auzy by • Visitor
  • 4638 Views
  • 9 replies
  • 0 like

Resolved! need help with number porting

new 48 Sim activated two days ago. Went through porting procedure but Sim is still using the new 48 supplied number

Web chat down?

I've tried to use your webchat feature across different platforms all morning and it won't come up, just a survey. I need to speak to an agent and I'm struggling to get in touch with anyone. I got in touch with someone on Twitter but they haven't rep...

7auzy by • Visitor
  • 2873 Views
  • 7 replies
  • 2 like

Resolved! how can i pay my membership?please help

how can i pay my membership? your website doesnt work and by message i cant do it because i need to top up online first. please help

Anon by • Not applicable
  • 2253 Views
  • 4 replies
  • 0 like

Voicemail not active

Hi, I have a new account. The voicemail isnt kicking in when calls are coming in. The *004#  gives me the connection problem or invalid MMI code,I have tried the sim in different phones and the problem is the same,any ideas? I have messaged support o...

Resolved! How long SIM active?

Hi, I've trawled FAQs and searched this forum but can't find a definitive answer.  If my membership expires, as I understand it, I can still receive calls/texts, but can't make outgoing calls/send texts, etc. How long will the SIM stay active if I do...

Can't gift a topup to a particular number

I am trying to gift a topup to another number. I keep getting the message "It's not possible to supply topup to this number", as in the screenshot below (I've obfuscated the number). The number is another 48 user and that user is able to gift a topup...

s3923 by • Visitor
  • 1211 Views
  • 2 replies
  • 0 like

Resolved! Why is my Internet not working ???

I recently purchased 1 g of Internet and my Internet has stopped working ??? Please can think be seen too ASAP !!!!Thank you

Anon by • Not applicable
  • 3560 Views
  • 6 replies
  • 0 like
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