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change of number

Anon
Not applicable
how long does it take to tranfer number over my number is there but cant buy membership
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Do you mean porting a number from another carrier over to 48? 

Do you mean that your online account displays your ported number?

If so then the porting has been done.

What problem do you have when you try to buy membership?

If you cannot topup your credit balance or buy membership online then you may need use an alternative approach until this gets sorted (e.g. topup the credit balance by voucher and then buy membership/add-ons by text):

 

http://community.48months.ie/t5/Techie-Updates/Membership-processing/m-p/3344#M114

 

If necessary log a support request to get 48 to look into whatever problem(s) you are having:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

Do you mean porting a number from another carrier over to 48? 

Do you mean that your online account displays your ported number?

If so then the porting has been done.

What problem do you have when you try to buy membership?

If you cannot topup your credit balance or buy membership online then you may need use an alternative approach until this gets sorted (e.g. topup the credit balance by voucher and then buy membership/add-ons by text):

 

http://community.48months.ie/t5/Techie-Updates/Membership-processing/m-p/3344#M114

 

If necessary log a support request to get 48 to look into whatever problem(s) you are having:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.