48 Community

Anon · ‎31-07-2014

Payed 20 euro in shop for credit.. completed step 1 and 2 nearly 2 hours ago and still no credit

dalyer · ‎31-07-2014

You have topped up your credit balance but you haven't bought membership yet.

That's why you can't make calls or send texts.

You need buy membership in order to be able to make calls, send texts etc.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎31-07-2014

Steps 1 and 2 where? Here?

What is your credit balance?

Log into your online account or dial *100# and hit call to check.

If it's €20+ then the topup worked.

Perhaps the issue is that you still need to buy membership?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎31-07-2014

Balance is 20.01 and still cant ring or text

dalyer · ‎31-07-2014

You have topped up your credit balance but you haven't bought membership yet.

That's why you can't make calls or send texts.

You need buy membership in order to be able to make calls, send texts etc.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

credit voucher