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dublin2015
Newcomer
Was on holidays and when came home internet won't work..checked all settings and all ok help what should I do.thanks Damien
5 REPLIES 5

dc888
Crew (retired)
Crew (retired)

Hey Damien

 

I hope you had a nice trip!

 

Try the following and let me know how it goes.

 

Can you go into your network selection and set it to automatic. Then restart your phone and give it a minute to see if it connects to 48.

 

If it doesn't work, just get straight back in touch. ~ Damian from 48

midiaq
Newcomer
Hi, I did it and it's still not working


@midiaq wrote:
Hi, I did it and it's still not working

Can you explain what your problem is in more detail please?

It's not clear from the thread so far which was started by somebody else.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I bought the data roaming and I was in Prague this weekend and the internet didn't work at all. I did all the settings but it still didn't work.

Not sure what you mean by "I bought the data roaming" but 48 don't support data access while roaming abroad. Data only works when in Ireland. Maybe that explains your issue? When abroad you are restricted to wifi where available for internet access.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.