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network down

Anon
Posts: 0
‎30-06-2014 02:22 PM
network down from 12 noon. no network coverage
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Re: network down

The Legend
Posts: 15,049
‎30-06-2014 03:50 PM

OK - you should log it with support so to make sure that they're aware of it.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: network down

[ Edited ]
The Legend
Posts: 15,049
‎30-06-2014 03:03 PM

Working fine for me all day (Dublin central).

Where are you?

Do you get no signal at all?

Or do you get a signal but cannot use services?

Can you send or receive texts or make or receive calls at all?

What does your online account say about your membership status, expiry date and allowance balances?

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

 

Fair Use Policy/ Acceptable Use Policy

 

Have you logged a support request to ask 48 for assistance?

 

How to get help

 

Hope this helps.

 



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: network down

[ Edited ]
Anon
Posts: 0
‎30-06-2014 03:05 PM

tuam co galway. no signal at all, cant make call or texts. have checked tesco and lyca mobile sims and there is no network aswell. so as they r runing on o2 network as 48 so it has to be some network issue. membership was bouht today. there r good few more people with same issue

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Re: network down

The Legend
Posts: 15,049
‎30-06-2014 03:50 PM

OK - you should log it with support so to make sure that they're aware of it.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: network down

Newcomer
Posts: 1
‎01-07-2014 10:52 AM
I have the same problem...
Posted from Samsung GT-I8190N
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Re: network down

The Legend
Posts: 15,049
‎01-07-2014 11:24 AM

You should log a support query to get assistance from 48 support.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

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