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tryin to set up new sim

Anon
Posts: 0
‎09-05-2013 06:49 PM
I registered my new sim but everytime I put it in the phone and put in the pin it keeps askin me for a "network merp code" or suim like that , &it won't recognise my sim until I do :/, what shud I do ?:/ I'm confused..
Posted from RIM BlackBerry 8520
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Re: tryin to set up new sim

Anon
Posts: 0
‎09-05-2013 06:51 PM

Hey Katie, 

This seems to be a technical issue as i've never heard of a network merp code... derp! 

Raise a ticket over at the website and i'm sure this'll be resolved easily! 

-Paddy.

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Re: tryin to set up new sim

Anon
Posts: 0
‎09-05-2013 06:53 PM
go here to raise a new ticket! Just add a link to this thread in the ticket so the tech support will know what your problem is!

http://www.48months.ie/help/ask-agent
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Re: tryin to set up new sim

Anon
Posts: 0
‎09-05-2013 06:54 PM
Well it wanted some code I think that's wa it was called not sure , it wants a code anyway?,& sorry wa do u mean raise a ticket over the website:/?
Posted from RIM BlackBerry 8520
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Re: tryin to set up new sim

Anon
Posts: 0
‎09-05-2013 06:58 PM

Go to this link to get help from somebody who can fix this for you :-) 

 

http://www.48months.ie/help/ask-agent

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Re: tryin to set up new sim

The Legend
Posts: 14,784
‎09-05-2013 08:31 PM

I presume that the message was "network MEP code" which is a Blackberry's way of telling you that the handset is locked to another operator. You will need to get the handset unlocked for use on 48. You probably need to talk to your current/old operator to get this done. There may also be unofficial (and some free) ways of getting it unlocked but usually getting a handset unlocked officially is better if possible. Google more info using terms like "Blackberry" "network MEP code" and "free unlock".

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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