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why sim wont work

Anon
Not applicable

I bought a new phone and my sim card wont work in it  how do i fix

5 REPLIES 5

dalyer
The Legend
The Legend

Was the SIM working for you before in another phone?

What exactly happens when you try the SIM in your phone?

Any error messages?

Is the new phone unlocked for use on any network?

If not then you'll need to get it unlocked first.

Where did you buy the phone?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

rayogorman
Newcomer
How do I unlock my sim

dalyer
The Legend
The Legend
You mean you entered the wrong PIN too many times and need your PUK to unlock it?
If so see here

https://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also switch off SIM PIN locking if you don't want it.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @rayogorman ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.