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Add ons

boktoday
Newcomer
Ran out of mins on mob calls so I bought €3 add ons still can't make calls is there another step to follow.....

Tks stay safe ☺
2 REPLIES 2

dalyer
The Legend
The Legend
Are you sure that you bought a mobile minutes add-on and not a landline minutes add-on?
Does the new add-on appear on your account?
You may need to contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update @boktoday ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.