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Can’t hear people when I call

Average Joe
Posts: 4
‎27-07-2019 09:03 PM
Hi there- since today I haven’t been able to hear people when I call and likewise when they call me? I don’t think there’s anything wrong with the phone as WhatsApp works for calling and I am wondering is it the 48 network carrier is down?
Posted from Apple iPhone
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Re: Can’t hear people when I call

The Legend
Posts: 14,711
‎27-07-2019 09:58 PM
Network is fine.
Anyway if it was down you wouldn't even be able to make or receive calls!
Can the person at the other end hear you?
Sounds to me like an issue at your end even if WhatsApp calls work ok.
Can you try another SIM in your phone just to see if calls work then?
Maybe contact 48 support in case they can help?
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Can’t hear people when I call

The Legend
Posts: 14,711
‎27-07-2019 10:08 PM
You seem to be using an iPhone?
If so is this of any use?

https://www.ifixit.com/Answers/View/59246/I+can't+hear+my+phone+calls+unless+I+put+it+on+speaker.

Can you hear if you put the call on speakerphone?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Can’t hear people when I call

The Legend
Posts: 14,711
‎28-07-2019 01:41 AM
Did that help at all @ailish22?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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