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Credit

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Hot Rod
Posts: 5
‎29-07-2019 09:56 PM

Hi I have bought another 5 Euro credit about 9 30 also I was talking to a angent today because I bought 5 Euro last week and they still have not been added to my account ****** is my name and email ********

 

(Edited personal details) 

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Re: Credit

The Legend
Posts: 14,711
‎29-07-2019 10:05 PM
Nobody on the community forum is going to be able to sort this out for you.
You'll have to continue to liaise with 48 support to get it sorted out.
By the way, it's not a great idea to post your email address in a public forum like this.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Credit

The Legend
Posts: 14,711
‎30-07-2019 04:00 PM
Were 48 support able to sort this out for you @helenaxx57?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Credit

Average Joe
Posts: 2
‎31-07-2019 01:49 AM
My membership did not automatically on June 30th
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Re: Credit

The Legend
Posts: 14,711
‎31-07-2019 08:25 AM
Did your card details change by any chance?
E.g. new/updated card issued by your bank necessitating that you update your registered card details on your 48 account for payments to continue working?

https://www.48months.ie/my-48/my-card

If not then you'll need to contact 48 support for more assistance with this issue.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Credit

The Legend
Posts: 14,711
‎31-07-2019 04:00 PM
Did that help at all @techkid?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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