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How do i unlock my phone after restarting

JohnJ4097
Newcomer
 
7 REPLIES 7

dalyer
The Legend
The Legend
What message are you getting?
Is it asking for the SIM PIN because SIM PIN locking is enabled?
If so enter the SIM PIN that came with the SIM.
You can disable SIM PIN locking after that if you don't want it on.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I got it sorted.I put the pin number in and my own pass word.


@JohnJ4097 wrote:

I got it sorted.I put the pin number in and my own pass word.


 

So the PIN supplied with the SIM *did* work after all?

You said that it did not above...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

JohnJ4097
Newcomer

I'm in the same boat.Iturned of my phone and when i turned it on it looked for a pin number i put the pin number wha came with sim but it won't accept it.

How do I unlock my phone?pin or code won't do it.

dalyer
The Legend
The Legend
Then enter the wrong pin several times and when it asks for the puk get it from your online My48 account and enter that.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Please read the thread.
This is already answered.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.