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I phone not working abroad, no service. Help!

Anon
Posts: 0
‎26-08-2016 04:10 PM
Tried the suggested solution on the 48 app to get service abroad, but not working, any ideas?
Posted from Apple iPhone
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Re: I phone not working abroad, no service. Help!

The Legend
Posts: 14,858
‎26-08-2016 04:12 PM

Keep trying.

It can take many attempts before it works.

Try toggling airplane mode on and the off again and immediately after switching it off see if you can "catch" the local network long enough to do the required configuration:

 

iPhone abroad issue

 

Unfortunately this is down to the stupid way that Apple do things.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: I phone not working abroad, no service. Help!

The Legend
Posts: 14,858
‎26-08-2016 04:16 PM

I'm assuming that you're in a country where 48 roaming is supported by the way?

 

http://www.48months.ie/membership-plans/going-abroad

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: I phone not working abroad, no service. Help!

The Legend
Posts: 14,858
‎26-08-2016 09:00 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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