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No signal on replacement SIM

Average Joe
Posts: 3
‎24-07-2019 10:01 PM

Hello folks, ordered a replacement SIM, received it, typed in the activation code as well as the long sim number however I got a message saying that I am already on 48 network. when I pop the SIM into a phone (just happens to be Nokia Lumia but I've tried 3 other new phones) it shows up as no signal at all.

any help is good help, thanks in advance, and sorry if this question has been asked already (you can say i'm refreshing your memory).

Mario

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Accepted Solutions

Re: No signal on replacement SIM

The Legend
Posts: 14,711
‎24-07-2019 11:05 PM

OK - you'll have to contact 48 support about this so.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: No signal on replacement SIM

The Legend
Posts: 14,711
‎24-07-2019 10:11 PM
Are you sure that you ordered and activated a *replacement* SIM and not a *new* SIM?
You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: No signal on replacement SIM

Average Joe
Posts: 3
‎24-07-2019 10:13 PM

100% as a replacement sim, but even if it was a new one it'd have some sort of signal... 100% replacement

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Re: No signal on replacement SIM

The Legend
Posts: 14,711
‎24-07-2019 11:05 PM

OK - you'll have to contact 48 support about this so.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No signal on replacement SIM

Average Joe
Posts: 3
‎24-07-2019 11:09 PM
Thanks for the help! I'll do that in the morning!
Posted from Generic Android 2.0
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