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Phone calls

Newcomer
Posts: 2
‎12-03-2020 05:28 PM
I cant make calls it wont connect to ring keeps hanging up, I am paid up and have lots of credit remaining, does anyone know how to fix this , thanks
Posted from Samsung SM-A750F
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Re: Phone calls

The Legend
Posts: 15,040
‎12-03-2020 05:38 PM
Could be due to the outages affecting three and other networks today.
See here

https://community.48months.ie/t5/Phones/Is-the-network-down-I-can-t-make-calls/m-p/52993#M3196

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Phone calls

Newcomer
Posts: 1
‎15-03-2020 11:40 AM
Can't receive calls
Posted from Samsung SM-G920F
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Re: Phone calls

The Legend
Posts: 15,040
‎15-03-2020 12:56 PM
You'll need to post a bit more detail.
Can you make calls ok?
When did the problem start?
Does it make any difference if you switch off, take the SIM out, gently clean it reinsert it, switch on and try again?
If not then you may need to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Phone calls

The Legend
Posts: 15,040
‎15-03-2020 06:46 PM
Did that help at all @karenlarkin?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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