OK - it's probably been suggested before and some of this may be irrelevant but maybe try...
- Switch off
- Take the SIM out
- Gently clean and reseat it
- Switch on
- Make sure that roaming/data roaming is enabled
- Manually scan for networks to see if any/all 48 networks appear
Yes, gone through those steps (a few times) and I've gone through a reset of the network settings, but scan doesn't show up anything relating to "48" - I do see Vodofone / 3 / 3 - IRL / IRL - Meteor after each scan.
Spoke to an agent, they said no settings should have to be changed on the phone, that signal will come back once the problem is fixed. As to when that will be though...
Susan, yes i agree, but the problem was that there was no acknowledgement from 48 of any issue last night or this morning. There were no details on the web page of potential issues, no details of what to do / not to do. Due to lack of information from 48, everyone may have assumed it was their phone which had an issue and thus tried to resolve themselves!
It wasnt till after lunch today that there was some info displayed when an online chat was started. I still dont see any notice of this issue outside of the community forum, which is pretty poor customer service. Its 24hours (for me) since this issue first occurred & all i get back is "it will be resolved soon"...
had coverage yesterday was showin up LTE then i restarted it and hasnt worked since
Small favour - can you check the APN settings on your phone? Are they empty / gone? Is "48" showing up on your networks?