Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- 48 Community
- Ask the 48 Community
- Phones
- Service
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Service
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
21-11-2019 06:38 PM
I’ve no service and none of ur community stuff has anything to do with it I need someone to solve this asap
146 REPLIES 146
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 08:51 AM
Any news from anyone on missing mobile service?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 09:06 AM
Ive the same problem aswell. 4g was working fine yesterday, now i have no service. Tried everything from taking out sime, resetting network settings and even restoring my iphone and still nothing...SOMEONE PLEASE TRY SORT THIS OUT, dont wanna be without a phone all weekend
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 09:46 AM
Having the same issue as others on this thread. I've tried everything I could, but still not resolved.
For those who are having problems - can you manually enter the APN details? (settings -> Mobile Network -> Access Point Name), making sure that 4G is selected in "Network Type"?
I can enter the APN details, but it won't save , just goes back to the main menu after "save", but no APN information is listed.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 09:47 AM
Working fine for me once I did as I described earlier.
Has anybody contacted 48 support to ask them about this?
Has anybody contacted 48 support to ask them about this?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 09:52 AM
It was working working ok for me yesterday, then lost network connection yesterday evening and can not re-connect.
I had a chat open with support & estimated waiting "23 mins" - then lost the chat window (didn't see it falling anywhere, not behind the other windows... I tried calling it, but people here at work think I'm mad enough as it is, without me looking for a "lost chat window"... ) 🙂
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 09:49 AM
Same here no service from yesterday on please sort it out 48😡😡😡
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 10:03 AM
Says "SIM card is locked. - Emergency calls only" on my phone since yesterday. Was working fine before yesterday. My phone is LTE compatible.
Other family member had very poor phone service yesterday. Incoming calls were going straight to answering 'machine'/service. Audio would cut out for one participant during calls.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 10:07 AM
Same here
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 10:23 AM
I'm having the same problem. Emergency calls only and no connection for voice calls or text.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report this post
22-11-2019 10:56 AM
I am having the same problem and no customer service
