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Membership still active but can't make calls

drofsoh
Newcomer

I am getting an automated message telling me my monthly plan has run out and it is time to buy a new one. I checked the 48 web site as I knew this to be incorrect and my plan is showing 5 days left as of today. I contacted 48 yesterday and the person I spoke to was able to confirm I had 6 days left yesterday and he quoted all the minutes and gbs that I had left. When I explained that I was getting the message anytime I tried to make a call, I was told it would have to be passed to technical support and this would take 3/5 days for them to contact me. Anyone any ideas about this as I am without my phone at the moment?

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