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Eu data

Average Joe
Posts: 2
‎30-06-2018 07:47 PM
Im in Spain, i have guido.membership but i still have no internet - help
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Re: Eu data

The Legend
Posts: 13,653
‎30-06-2018 10:24 PM
Are calls and texts working?
If so then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, reboot and see if data works.
If it doesn't then you'll have to contact 48 support.
See the link in my signature below.
Unfortunately it seems to be a common problem for some people for data not to work while roaming in the EU on a Guido membership even though this should just work.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Eu data

The Legend
Posts: 13,653
‎01-07-2018 09:08 AM
Did that help at all @suzydoyler?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Eu data

Average Joe
Posts: 2
‎02-07-2018 09:21 AM
No but thanks for your help. I will try contact support
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Re: Eu data

The Legend
Posts: 13,653
‎02-07-2018 02:33 PM

Did you check the APN field?

Was it changed from 48months.liffeytelecom.com?

If so did you change it back to that and reboot?

Did that make any difference?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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