How to ensure roaming will work for imminent trip abroad?

[IsabellaH8020]

whenever i go abroad for example italy last summer i did all the steps in the roaming guide and still my roaming wasn’t working anywhere i go and couldn’t use my phone for the whole holiday. I’m going abroad soon and would like to know how to sort this issue before i go.

[dalyer]

Try these threads:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If they don't help then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

If your SIM predates January 2023 then you might want to get a replacement in case that helps:

• https://48.ie/help/sim-replacement

[fitzie]

I had terrible trouble with Roaming, I reordered a new sim and that worked. They have a newer version of their sim cards that worked. Mine was 3 years old I think. So if you're Sim is an old one I'd replace it.