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International mobile data

Average Joe
Posts: 2
My mobile data isn’t working. I have roaming on and I’ve tried resetting it and nothing is working
Posted from Apple iPhone
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Accepted Solutions

Re: International mobile data

[ Edited ]
The Legend
Posts: 13,000

 

Roaming data will only work when roaming in the EU on a Guido membership.

Does that apply here?

When roaming in the EU on any other membership then nothing at all will work (calls, texts or data).

And data roaming will not work outside of the EU at all no matter what membership you are on.

 

If you ARE roaming in the EU on a Guido membership then do calls and text work?
If so then check your internet settings and if the APN field contains something other than 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and then off again and see if data starts working.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: International mobile data

[ Edited ]
The Legend
Posts: 13,000

 

Roaming data will only work when roaming in the EU on a Guido membership.

Does that apply here?

When roaming in the EU on any other membership then nothing at all will work (calls, texts or data).

And data roaming will not work outside of the EU at all no matter what membership you are on.

 

If you ARE roaming in the EU on a Guido membership then do calls and text work?
If so then check your internet settings and if the APN field contains something other than 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and then off again and see if data starts working.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
3 Likes

Re: International mobile data

The Legend
Posts: 13,000
Did that help at all @niamh_con?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: International mobile data

Average Joe
Posts: 2
Yes it worked thank you very much
Posted from Apple iPhone
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Re: International mobile data

The Legend
Posts: 13,000

Great - glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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