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Internet

Average Joe
Posts: 1
‎28-08-2017 10:07 PM
Hi , i have a problem with mobile data. I've tried manually unlock it and everything but nothing seems to be working
Posted from Samsung SM-J510F
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Re: Internet

The Legend
Posts: 13,377
‎28-08-2017 10:10 PM
Manually unlock what?
For data to work your internet settings need to be configured correctly.
See here

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Internet

The Legend
Posts: 13,377
‎29-08-2017 02:49 PM

Any update @roscommon12345?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

Average Joe
Posts: 4
‎31-08-2017 08:51 PM
I just bough a new phone name black view smartphone an and I cannot receive the data for internet pls help
Tks
Posted from Generic Android 6.0
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Re: Internet

The Legend
Posts: 13,377
‎31-08-2017 09:01 PM

As I said above for a new phone you need to configure the internet/APN settings and these instructions explain how to do this:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

The Legend
Posts: 13,377
‎01-09-2017 09:10 AM

Did that help at all @cesar?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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