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Please allow access to 48 app/website even if data used up

GeorgeT8264
Newcomer

If it is possible, could you please whitelist 48 site, as well as the app? Would be a good idea and convenient if users could still access the services and top-up even if their credit has run out as sometimes another Internet connection may not be available nearby.

 
1 REPLY 1

dalyer
The Legend
The Legend

You'll have to contact 48 support in order to relay this suggestion/request to 48.

They generally don't read or respond to posts here in the Community Forum.

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

Bear in mind that free WiFi is very widely available these days allowing connectivity even if you have no data remaining.

And also the €12.99 membership plan's 200GB data allowance is very generous and most people will struggle to come close to using it up.

And if they do then they can continue to use mobile data if they get additional data allowances using data add-ons and/or Flexi Data.

Lastly, enabling membership auto-renewal will ensure that you never end up without an active membership plan and accompanying data allowance.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.