48 sim card.

[JohnO9323]

Got my 48 sim. Inserted in my phone and says network locked. Old provider 3 signal gone. Keeping number so do I use old sim or what

[dalyer]

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

If it's locked to another network then you'll need to get it unlocked to use it on 48.

This is the case even if it's locked to 3 - the fact that 48 is a subsidiary of 3 is irrelevant in this context.

In order to port your number you'll need to be able to receive porting security text to your current number on the 3 SIM.

If that's not possible because you no longer have any 3 connection then you'll have to contact 48 support.

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com