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Porting number to 48 - can't get security SMS on old network

SimonD9549
Newcomer

Hi there. I was in the process of setting up my sim in order to keep my old old number. I got to the stage where 48 send you a verification number via text message. However I had just deactivated my Vodafone bill pay account so can't receive any texts?? Any help greatly appreciated. Thanks.

1 REPLY 1

dalyer
The Legend
The Legend

See here:

If your old network SIM has no service or you can't receive the security code SMS, then you will need to make contact with your old provider as they will have visibility of your old account. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.