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Purchased plan but only showing 1GB

SobinS6743
Newcomer

I purchased my plan , 25.98 also deducted from account but plan showing only 1Gb

1 REPLY 1

dalyer
The Legend
The Legend

I presume that this is your first membership plan purchase so the €25.98 comprises €12.99 for your first plan and €12.99 for the one-time activation fee?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

What does your Transactions page say about your purchase? 

Does your Buy Plan page list any upcoming membership plans?

Are calls, texts and mobile data working? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.