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Resolved! Not going to use 48 SIM - do I need to cancel anything?

Hi,  I ordered a SIM card past week, but it took too long to arrive. So I bought another one with a competitor.  The SIM card from 48 arrived yesterday but I no longer wish to use it. I haven't activated it. Could I just ignore it or should I do some...

New phone not connecting to 48

Hi. My son recently got his first phone. Ordered sim and activated sim and paid activation amount plus membership. It is showing he has a valid membership when we log in. However he cant make calls, send texts or use data? Can anyone help please?