Showing results for 
Search instead for 
Do you mean 

Can't buy membership!

Average Joe
Posts: 1
‎12-11-2018 10:32 PM

HI, I can't top up my membership - have been trying since yesterday (Sunday 11th Nov), and all of today. The webpage won't let me select 'renew membership' from any of the links on the site. 

I have tried from my own phone on wifi, plus from two computers (mac and PC both).

Is there something wrong with the website? Can someone let me know what's going on?




Re: Can't buy membership!

The Legend
Posts: 14,604
‎12-11-2018 10:41 PM
You'll probably have to contact 48 support about this.
See the link in my signature below.
Several people have reported problems buying or activating memberships recently.
And the app is not working since last week.
So there are system problems which are persisting in spite of support telling people that things will be rectified soon.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3

If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community