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Payment taken from card twice

Average Joe
Posts: 1
Hi there, the money for my membership was taken out of my bank account twice, I'm just wondering why?

Una
Posted from Apple iPhone
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Re: Payment taken from card twice

The Legend
Posts: 12,553
Are you sure that you didn't mistakenly topup/buy membership twice?
What does the My History page on your 48 account say about recent payments/purchases/topups?
If you definitely didn't inadvertently make a second payment/purchase then you'll need to contact 48 support to get them to sort this out for you.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Payment taken from card twice

The Legend
Posts: 12,553

Any update @unablack?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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