Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Two months in row, my renew of membership hasn't worked

Hi,I haven't change my payment details or settings to turn off renew membership but since start of 2021 membership fail to renew each month. It worked in 2020 for least two months without problem. I was wondering if anyone else finding this issue? I ...

buy membership

buying membership but i keep getting message saying sorry you can’t buy as you have an active membership? when i ring i hearmy monthly membership is gone please buy a new membership , i did and got the above message

gdel by Newcomer
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Transaction Failed/ Transaction Unsuccessful

Every time I try to buy a membership, add credit, or even save my card- after I approve the transaction on my bank side for the security step the 48.ie site issues me the "transaction fail/your transaction was unsuccessful" message. I have tried many...

Resolved! Price

How much will this service be after Feb 1st

Inactive sim

Trying to pay memebership but keeps saying it’s inactive when I try to activate it says it has been already

Is the 40GB plan worse than the Guido in any way?

Hi,I'm thinking of changing from Guido membership to the 40GB membership. I have looked at the description of the 40GB plan to see how it compares to the Guido. All seems good, but I don't trust myself to have spotted whether there is any downside to...

cannot use my credit to buy mobile minutes

Hi, I have Guido membership, I ran out of mobile minutes, I bought €3 credit, now I cannot find a way to use that credit to buy mobile minutes. I found instructions in the community but when I go into memberships and select flexi data as instructed i...

Charged but serviced not provided

Hello, yesterday I saw that my initial membership was finished, so I decided to get a new one. I paid for it, my credit card was charged, but my balance is still 0 and the new membership doesn't show . I have no data, even though that was 100gb. Is t...