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Forum Posts

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Why can't I buy extra minutes??

I'm out of minutes & need to buy some more, but I can't seem to see an option to buy an add on. The account is in credit, but I just can't seem to see the option. Anyone able to help me out?

Bank account debited but membership plan still inactive

For the second time since September my bank account has been debited the €7.99 for the 100GB plan, however I log in to 48 and see my membership as 'inactive' with €0.01 credit. Customer support are quite aware that this is happening to a lot of peopl...

Brought memberships but pending

My membership still pending . How long to wait to receive my membership update. I couldn’t make any call and text will it still pending

Can't make phone calls

I've got 3 SIMs from 48 (me, my wife and son), and even after activating them 2 days ago and buying subscription for all of them, I still can't make phone calls from any of them.Internet, SMS, receiving calls, everything seems to be working, just mak...

Texting

Can I text internationally with my 48

Top up

Wont let me log in to top up , just says enter activation code and when i do it says this account is already activated

Sim Card

I just got my 48 Sim card today I get in unlock my Sim card with the pin and then a black screen comes up and says network Sim card unlock please enter puk or something around this lines anyway then I enter my puk and then it says network unlock unsu...