Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Membership renewal

Why was my credit not used to renew my membership? Hey guys, I received credit for recruit & reward but I was charged for my membership renewal ? Why did the membership renewal not use the recruit & reward credit to purchase this months membership? 

Account stuck

When I login it is stuck on message saying it is busy porting my number. However it is has been the same for the last month. Because of this I cannot purchase more credit.

Port number over

Tried number of times to contact agent. When i do finally get one they cant help!!! Cant port number over so they to ring current provider... did and it is 48months job to port over not Three. Being charged bt 48 and not even on their network.

Resolved! I purchased 40GB membership, but did not receive it

Hello, I recently bought the €9.99 40GB membership, but I did not receive any GB. The €9.99 was also taken from my credit card. I have 3 days left on my current membership, and I bought it yesterday when I had 4 days left. Do I have to wait for the m...

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Membership Purchasing Failing

Hi, I have tried multiple times with 2 different cards to purchase membership. Each time the card has failed. There is nothing wrong with the cards but each time the "transaction was unsuccessful". Can someone help?  My phone is a Galaxy A71.  Thank ...

Call EU From Ireland

Hi Is it included on the free minutes to call EU countries? and UK? FAQ frequently mention calling from an EU country, not calling to an EU Country. Regards,   

Phone credit

Hi there, did anyone else has been robbed out for phone credit calling Directory Enquiries from the 48 sim APP ?