Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

New membership is not working

HiBought a new membership on Wednesday night as current one was due to expire same night.seems it's frozen.it seems to be there on website,the money is gone from my bank for it but I do not have it on my phone. Making calls ...says my membership expi...

gerber by Visitor
  • 2088 Views
  • 3 replies
  • 0 like

VAT receipt

I've seen the history screen within my profile. How do I get a VAT breakdown of the spend for reclaim purposes?

Membership overcharging

When I top up by €20 and choose membership for €15 instead of having €5 balance I have €4:75 why is this??

adamf by Newcomer
  • 1605 Views
  • 2 replies
  • 0 like

Membership

I topped up my guide membership the other day and was charged twice according to my bank account and it is not on my account either

Resolved! Keep present number

In Asia for six months, can't use sim here, so let membership expire, when do i need to renew membership to keep my number?

sean8n by Visitor
  • 2850 Views
  • 3 replies
  • 1 like

Gifted membership

Hi I gifted membership twice by mistake & thought it would carry over but it hasn’t, can it be regifted or refunded?

Change membership

Hello! Do someone know if it's possible to change a membership istantanuosly? I mean without waiting the previous one should be renovated . Thanks