Renew membership on new phone

[howard1]

Changed from iPhone 5 to IPhone 6 but can't access app in new phone so can't renew membership

[dalyer]

What exactly do you mean you can't access the app on the new phone?

What happens?

Does it run at all?

Does it fail? If so how (e.g. screenshot)?

You can always renew membership online through the website.

Or by text if your credit balance is sufficient to pay for it.

How do I buy stuff by text?

Or you can enable auto renewal of membership:

Automatic membership renewal

Hope this helps.

[nates]

I just bought credit and I don't know how to get membership

[dalyer]

You can buy it online and pay for it from your cash credit balance:

Buy membership

Or you can buy it by text:

How do I buy stuff by text?

Also you can set up automatic membership renewal if you have a credit card registered on your account - this is handy if you can afford it and don't want the hassle of remembering to buy membership every month:

Automatic membership renewal

Hope this helps.

[dalyer]

Did that help at all?

[howard1]

Yes sorted payment of membership online

Thanks

Michael

ps My app on phone says Oops Unable to login - wrong credentials! - probably need to reload app and assign iphone 6 as phone with app.

[dalyer]

I don't use an iPhone so I've no idea how the app works.

Is there somewhere to configure your credentials to use it?

I don't understand the bit about "assigning iPhone 6 as the phone with the app"?

Is that a message from the app or your own comment?

Probably easiest to just ask 48 support how to get the app working on your new phone:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[howard1 · Accepted solution]

Thanks 4 ur help

[nates]

How to enter my membership numbers