Changing network to Go Conquer

[boxingkid]

Hello

I have registered as a new customer with Go Conquer. 

I am trying to transfer my existing no to Go Conquer.  I have left my old SIM Card in my phone, completed the various questions & finally when I request a security code, am not receiving one on my phone.  (my old contract has been cancelled so it would seem the sim card is no more good).

What can I do ?

[dalyer]

If your old SIM is no longer active and you cannot get the porting security code then you will need to contact 48 support for assistance with the porting process:

How do I keep my old number? 

How to get help

Hope this helps.

[boxingkid]

Many thanks for your help.

Do you have a phone no. for the 48 support team ?   I cannot trace one on the website ?

I will make contact with them regarding the porting process.

Thanks again.

[dalyer]

There is no phone number - all support is done online.

See the links that I posted above - they explain how to contact support.

Hope this helps.

[boxingkid]

Thank you for your speedy reply.

I tried the link however it is not possible to type in your enquiry. 

It would appear the screen is "down". 

[dalyer · Accepted solution]

You should try again.

I think that the forum was down temporarily earlier for some maintenance.

If you still can't log a support request using the links above then you can email them directly:

support@48months.zendesk.com

Hope this helps.