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Credit

tarawil280401
Newcomer

‎03-12-2014 07:53 PM

I had €10 euro credit and i didnt buy any add ons or do anything to use up my credit but it says i now had €7 credit and it runs out thursday (tomorrow night) and i need the credit for friday but ive no money now because i payed the ten euro and now its telling me i didnt
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dalyer
The Legend
The Legend

‎03-12-2014 08:45 PM

Cash credit on your account doesn't run out.

I presume you mean that your membership expires tomorrow and you need to buy a new membership?

 

If you topped up by €10 and the balance is now €7 then are you sure that you didn't use services that get charged from your credit balance that would have used up the €3?

Certain services are charged from your credit balance - e.g. international calls/texts, MMS messages, certain special number calls etc. E.g. see here:

 

Other call charges

 

Your My History page should clarify what topup payments and purchases were made recently:

 

http://www.48months.ie/my-48/my-history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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