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Internet won't work anymore

roisin_moore
Newcomer

‎14-07-2015 09:59 PM

I went to Spain and when I came back my Data just seems to have stopped working. My 3g and Roaming are turned on and I've tried ringing directory enquires (which sent me to an eircom line???) But it still isn't working. I've also manually reset all my APN settings and still nothing. I have the Don membership.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎14-07-2015 11:02 PM - edited ‎14-07-2015 11:03 PM

Do calls and  texts work OK?

Are you using an iPhone (don't think so from the device id displayed on your post)?

If so then have you tried switching from the roaming profile to "local" profile - e.g. see here but adjust as appropriate for 48 rather than Tesco:

 

https://www.tescomobile.ie/support/question.aspx?id=135

 

I don't understand the bit about directory enquiries and what that has to do with the issue?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎15-07-2015 04:23 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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