48 Community

sarahoresanya · ‎14-02-2015

my internet stopped working yesterday after my friend used my hotspot. I've turned my phone on and off and turned flight mode on and off, I bought my membership yesterday the 13th of Feb. My phone is Samsung Galaxy S4 and I've set my internet settings to the settings online but it's still not working. This is the first time this is happening and I don't know why. Help please

dalyer · ‎14-02-2015

You already posted about this issue here and I replied

http://community.48months.ie/t5/Need-Help/Internet/m-p/33465#U33465

You probably need to contact 48 support if it's still a problem and wasn't related to the Internet problems that others experienced yesterday.

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sarahoresanya · ‎14-02-2015

Finally got it working there. My phone is the Samsung Galaxy S4 but that wasn't listed so I set it according to the S3 and it started working again. Thanks

dalyer · ‎15-02-2015

Glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.