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Internet

lilypaul
Newcomer

‎11-03-2015 07:08 PM

Hi I went from putting €10 a month credit to using €20 a month to get Internet but I still don't have it yet.. I txt don to 1745 after I put it in and it said I was sorted..
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dalyer
The Legend
The Legend

‎11-03-2015 08:50 PM

If your current membership hasn't expired then the new membership has stacked and will kick in when it does.

Check your online account and it should clarify your current membership type and expiry date and - if applicable - your next (Don) membership and start date.

Buying a new membership doesn't prematurely end a current one that still has time left to run of its monthly course.

Also if you haven't used the internet before then you will probably need to configure your internet/APN settings. See here:

 

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/m-p/33610#M11885

 

Hope this helps/

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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