Phone not working

[Anon]

My messages are failing and calls also when someone calls me it goes to message minder this is the second time this has happened me and I hv paid my membership can u please help solve my issue thanks

[dalyer · Accepted solution]

What exactly does your online account say about your membership status, expiry date and mobile/landline calls, texts and data balances?

Can you receive texts?

Did you ever set up voicemail/redirects?

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

Fair Use Policy/ Acceptable Use Policy

Have you contacted 48 support for assistance?

How to get help

Hope this helps.