My guess is that you DID manage to buy Guido membership but it has stacked to kick in when your current membership has expired.
A new membership does not start immediately if a current membership still has time left of its monthly period to run.
If you use up current membership allowances then buying a new membership is no use (until the current membership expires) as you don't get the new membership allowances immediately.
In that case you need to buy add-ons to tide you over to the end of the current membership month.
Your online account should clarify:
https://www.48months.ie/my-48
Check what it says about...
- Your current membership type and expiry date
- Your next membership and start date under Membership Planner (if applicable)
Also check your My History page:
http://www.48months.ie/my-48/my-history
and check what recent payments/topups/purchases are listed there.
Hope this helps.
