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Receive call

ltaite
Visitor
I can make calls but cannot receive them... Anybody know why?
11 REPLIES 11

dalyer
The Legend
The Legend

Certain calls or all calls?

You probably need to contact 48 support about this:

 

http://www.48months.ie/help#ask-a-48-agent

 

For some reason this sort of thing happens from time to time for certain users.

Don't know why.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ltaite
Visitor
Still unable to receive calls and texts from certain numbers!

dalyer
The Legend
The Legend
Did you contact 48 support as I suggested?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ltaite
Visitor
Yeah, only today did my number successfully transfer fully, so I was waiting until then in hope that it might change. Still the same though

dalyer
The Legend
The Legend
OK. Hopefully 48 support can sort it out for you soon.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ltaite
Visitor
I can receive calls and texts from 48 numbers but no others. Waiting in a reply from the team

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ltaite
Visitor
Took a good 3-4 days for my number to transfer fully but once it did I could get I was in contact with everybody again!